Shell Key Preserve Vacations from $399

The air conditioner made a lot of noise I was unable to sleep well.

Everything was great. Beautiful view from our room. Surer clean. For sure will stay again.

Everything was great except for the bed. The bed was hard to sleep on, and I ended up sleeping on the couch.

We stayed July 26-Aug 1. Without going in to to many details, Daniel at the front desk came through big for me and my family. 1st room we were sent to had no working AC. Over 100 in room! Needless to say, Daniel went above and beyond. We ended up absolutely loving our other room! That made our vacation so much better. We loved all the pools and things to do. We swam in 5 pools and went down the slide. Had smores a couple of times as well. All of the workers were so friendly! Bartenders at Gulfside were very helpful and friendly as well. Almost zero complaints. If i had 1 or 2 it would be menu choices need to be better. What is on the menu was all great. Just not many choices at Gulfside. 2nd would be size of the main pool beach front. Pretty small and all of them get very busy. Other than that, our stay was relaxing and we enjoyed everything about it. The grounds are beautiful too!!

The bed was terrible, the sheets and pillows case were very old. The toilet had a marked in it. The drain in the bathtub was very slow.